About Me
Born and raised in The Pacific Northwest art and design has always been my passion. I graduated in 2017 with bachelor's degree in interdisciplinary studies with focus in art, humanities, and American Sign Language.
After several years in the workforce I decided to go back to school, I am currently enrolled in a graduate program at Oregon State University pursuing a masters degree in adult and higher education.
I am a highly motivated self-starter looking to implement current skills and gain new ones. With 4+ years of experience in a professional office , I am confident in my abilities to meet any challenge thrown my way.
Education & Work History
Oregon State University 2024
Masters in Adult and Higher Education
Technical Writer HQ 2021 Technical Writing Certificate
Western Oregon University 2017 BA Interdisciplinary Studies
Focus: Art, Humanities, ASL (American Sign Language)
Eyecare Physicians and Surgeons
Surgery Scheduler April 2022-August 2022
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Performed quality assurance checks to ensure all medical specifications were met and matched requirements set by physicians and insurance companies, producing error free paperwork pre and post-surgery.
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Maintained and archived 300+ patient records electronically as well as analogically monthly.
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Provided instructions and guided patients through pre-surgery and post-surgery process both over the phone and in-person.
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Set and maintained surgery schedule by leading communication between patients and doctors, providing timely support, and tracking completion of paperwork in a fast-paced environment.
Cascade Collections
Skip-Tracer April 2018-2022
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Researched and collected information pertaining to specific consumers before recording it in CUBS database, leading to the business collecting an average of $100k in monthly commission.
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Initiated development of training materials and technical documents.
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Facilitated training of new staff members in skip-tracing department.
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Attended yearly seminars to gain knowledge about new technologies and improve skip-tracing skills.
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Researched over $4k debt collection cases monthly.